Cisco Systems designs, manufactures and sells networking and technology infrastructure. Its products span four main categories: core networking equipment such as switches, routers, wireless gear and servers; security offerings including network security, identity and access management, secure access service edge (SASE) and identity-related tools; collaboration tools such as the Webex Suite, collaboration devices, contact-centre software and communications platform services; and observability software for network assurance and monitoring. Alongside hardware and software, the company offers software-as-a-service subscriptions and technical and professional support services.
Customers include distributors, channel partners, large enterprises, service providers, cloud and hyperscale computing firms, and government bodies, mostly buying through contracts combining hardware, software licences and services. Revenue comes from selling hardware and perpetual software licences upfront, term software licences paired with ongoing maintenance, subscription-based SaaS arrangements billed over the contract term, and separate technical support and professional services.
Cisco organises its business into three geographic segments — Americas, Europe, Middle East and Africa (EMEA), and Asia Pacific, Japan and China (APJC) — selling in countries including the United States, United Kingdom, Germany, France, Japan, India and China.
Based on Cisco's 10-K filed September 2, 2026.