Exlservice Holdings, Inc. key statistics and ratios
In fiscal 2025, Exlservice Holdings, Inc. had return on equity of 27.2%, an operating margin of 15.0%, debt equal to 32.7% of equity and a current ratio of 2.56. Each ratio below is calculated from the figures on its income statement, balance sheet and cash flow pages.
Financial ratios
| Fiscal year | 2009Dec 2009 | 2010Dec 2010 | 2011Dec 2011 | 2012Dec 2012 | 2013Dec 2013 | 2016Dec 2016 | 2017Dec 2017 | 2018Dec 2018 | 2019Dec 2019 | 2020Dec 2020 | 2021Dec 2021 | 2022Dec 2022 | 2023Dec 2023 | 2024Dec 2024 | 2025Dec 2025 | LTMSept 2026 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Gross margin | 42.7% | 40.1% | 39.0% | 38.6% | 39.2% | 34.7% | 35.0% | 33.8% | 33.9% | 34.9% | 38.4% | 36.5% | 37.3% | 37.6% | 38.4% | 38.4% |
| Operating margin | 12.8% | 10.5% | 11.5% | 12.9% | 14.1% | 9.4% | 9.5% | 5.6% | 7.7% | 11.5% | 13.9% | 13.6% | 14.6% | 14.3% | 15.0% | 14.8% |
| Net margin | 8.2% | 10.5% | 9.6% | 9.4% | 10.1% | 9.0% | 6.4% | 6.4% | 6.8% | 9.3% | 10.2% | 10.1% | 11.3% | 10.8% | 12.0% | 11.1% |
| Free-cash-flow margin | 12.7% | 6.6% | 10.2% | 10.6% | 14.0% | 11.2% | 10.2% | 5.8% | 12.9% | 16.8% | 13.1% | 8.6% | 9.7% | 12.1% | 14.3% | 11.6% |
| Return on equity | 7.6% | 11.7% | 13.2% | 13.4% | 13.5% | 13.7% | 8.6% | 9.3% | 10.5% | 12.9% | 16.3% | 19.7% | 22.4% | 21.8% | 27.2% | 28.3% |
| Return on assets | — | 8.7% | 10.2% | 10.3% | 10.7% | 10.6% | 6.4% | 6.0% | 6.0% | 7.4% | 9.1% | 10.9% | 13.2% | 13.0% | 15.1% | 13.8% |
| Asset turnover | — | 0.83 | 1.06 | 1.09 | 1.06 | 1.17 | 1.00 | 0.94 | 0.88 | 0.79 | 0.89 | 1.07 | 1.17 | 1.20 | 1.26 | 1.24 |
| Current ratio | — | 3.64 | 2.31 | 2.77 | 3.32 | 3.05 | 3.14 | 3.22 | 2.36 | 2.76 | 1.17 | 2.20 | 2.08 | 2.74 | 2.56 | 2.16 |
| Debt to equity | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% | 10.3% | 10.1% | 48.9% | 35.1% | 33.2% | 37.5% | 33.0% | 22.5% | 31.0% | 32.7% | 55.2% |
| Interest cover (operating income ÷ interest) | — | — | — | — | 119.5x | 48.0x | 38.5x | 6.9x | 5.6x | 9.8x | 20.6x | 23.3x | 18.1x | 13.7x | 17.8x | 17.6x |
| Effective tax rate | 19.0% | 17.1% | 25.4% | 26.2% | 26.0% | 26.4% | 42.5% | 5.6% | 18.3% | 22.2% | 21.7% | 25.0% | 22.5% | 24.1% | 20.2% | 22.8% |
| Capital spending as % of revenue | 6.0% | 7.9% | 5.4% | 4.2% | 3.3% | 3.8% | 4.6% | 4.6% | 4.1% | 4.4% | 3.3% | 3.2% | 3.2% | 2.5% | 2.5% | 2.3% |
| Free cash flow ÷ net income | 155.1% | 62.6% | 105.7% | 112.3% | 139.0% | 124.0% | 159.6% | 91.0% | 189.0% | 179.7% | 128.2% | 84.8% | 85.8% | 112.1% | 118.8% | 104.1% |
| Dividends and buybacks ÷ free cash flow | 0.3% | 0.6% | 4.4% | 0.7% | 32.3% | 23.8% | 55.7% | 83.5% | 32.3% | 49.7% | 80.4% | 59.9% | 83.2% | 93.5% | 110.2% | 118.7% |
| Quarter | 2024 Q4Dec 2024 | 2025 Q1Mar 2025 | 2025 Q2Jun 2025 | 2025 Q3Sept 2025 | 2025 Q4Dec 2025 | 2026 Q1Mar 2026 | 2026 Q2Jun 2026 | 2026 Q3Sept 2026 |
|---|---|---|---|---|---|---|---|---|
| Gross margin | 38.1% | 38.6% | 37.7% | 38.5% | 38.6% | 38.9% | 38.0% | 38.0% |
| Operating margin | 14.8% | 15.7% | 15.8% | 14.4% | 14.4% | 16.1% | 14.7% | 14.0% |
| Net margin | 10.5% | 13.3% | 12.8% | 11.0% | 11.1% | 11.8% | 10.8% | 10.8% |
| Free-cash-flow margin | 19.8% | −1.9% | 18.5% | 20.1% | 19.6% | −2.0% | 12.3% | 16.2% |
| Current ratio | 2.74 | 3.41 | 3.15 | 2.91 | 2.56 | 2.66 | 1.24 | 2.16 |
| Debt to equity | 31.0% | 30.4% | 24.5% | 37.3% | 32.7% | 53.6% | 44.0% | 55.1% |
Financial health
- Short-term assets cover short-term liabilities $959m of assets due within a year against $444m of liabilities due within a year.
- Short-term assets cover long-term liabilities $959m short-term assets against $701m of longer-dated liabilities.
- More cash than debt $154m of cash against $511m of debt.
- Debt below 40% of shareholders' equity Debt is 55% of equity.
- Debt burden no higher than five years ago Debt to equity moved from 37% to 55% over five years.
- A year's operating cash flow covers at least 20% of debt $326m of operating cash flow against $511m of debt.
- Operating profit covers interest at least five times over Operating income of $346m against $20m of interest.
Moat
Moderate moat
How hard Exlservice Holdings's competitive advantage looks for rivals to wear away, judged from 10 years of its own filings: returns on capital, pricing power, profit durability, cash conversion and discipline.
- Returns on capital 20 / 20
Cash operating profit has been a median 15.2% of total assets over 10 years.
- Pricing power 13 / 20
Gross margin has been a median 37.3%, moving by 2.1 percentage points (standard deviation) across 10 years.
- Durability 9 / 20
Operating margin has been a median 14.3%; its worst year was 5.3%.
- Cash conversion 16 / 20
Free cash flow was positive in 10 of 10 years, at a median 11.4% of revenue.
- Discipline 18 / 20
The diluted share count fell 10.6% over five years; stock-based pay has been a median 3.4% of revenue.
AI disruption exposure: High. In this industry, the core product is information work that AI systems increasingly perform. The score above includes a 15-point deduction for that exposure (76 before it).
Compare with peers
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